Shipping Policy

With the holiday rush, please allow an extra 1-2 days for order processing. We're working hard to get your goodies to you as quickly as possible—thank you for your patience and happy holidays!

U.S. Shipping

Enjoy Free Shipping for all U.S. retail customers!

  • Processing Time: 1-2 business days.
  • Shipping Time: 2-5 business days

Need it faster? No problem! Choose one of our expedited shipping options at checkout:

  • Two-Day Delivery: Estimated 2 business days (cost quoted at checkout)
  • Three-Day Delivery: Estimated 3 business days (cost quoted at checkout)
  • Standard Overnight: Arrives the next business day (cost quoted at checkout)

Tip: Orders with paid shipping must be in by 10:00 AM MST for same-day shipping.

International Shipping

Worldwide Shipping: 7-21 business days!

As you proceed through checkout, it will give you a shipping quote. Payment will not be processed until you submit your order.

  • Canada & United Kingdom All shipments are shipped Duties, Customs, & Taxes paid.
  • Brazil We have suspended shipments to Brazil at this time.
  • Russia We have suspended shipments to Russia at this time.

** PLEASE NOTE: We no longer offer Free International Shipping

Bulk Shipping Policy

Typically ships within 4 days. Please note there may be an extra carrier fee charge for bulk items. If applicable, this fee will be automatically applied at checkout.

Return Policy

U.S. & International Returns

100% Money-Back Guarantee within 90 days!

  • Opened or used products? No problem! Refund based on remaining product
  • After 90 days? We’ll credit your account.
  • Use our return portal or chat with us for help!

Wholesale/Professional Returns

  • Approval Required: 20% Restocking fee applies
  • Shipping for returns is on you.
  • Notify us within 10 days of delivery for defects.
  • List your name, email address and order number in the return.

Questions? Please contact us!

Wholesale: 1-888-912-6293
Email: wholesale@planttherapy.com
Hours: Monday-Thursday 6:00 AM - 5 PM. and Friday 6:00 AM to 4 PM.

Bulk Returns

  • No returns or exchanges for bulk orders
  • Quality concerns? Contact our wholesale team within 10 days.

Questions? Please contact us!

Wholesale: 1-888-912-6293
Email: wholesale@planttherapy.com
Hours: Monday-Thursday 6:00 AM - 5 PM. and Friday 6:00 AM to 4 PM.

Find more information about returns on our Returns Page.

Learn More