Shipping Policy

U.S. Shipping

Enjoy Free Shipping for all U.S. retail customers!

  • Processing Time: 1-2 business days.
  • Shipping Time: 2-5 business days

Need it faster? No problem! Choose one of our expedited shipping options at checkout:

  • Two-Day Delivery: Estimated 2 business days (cost quoted at checkout)
  • Three-Day Delivery: Estimated 3 business days (cost quoted at checkout)
  • Standard Overnight: Arrives the next business day (cost quoted at checkout)

Tip: Orders with paid shipping must be in by 10:00 AM MST for same-day shipping.

International Shipping

Worldwide Shipping: 7-21 business days!

As you proceed through checkout, it will give you a shipping quote. Payment will not be processed until you submit your order.

  • Canada & EU All shipments are shipped Duties, Customs, & Taxes paid.
  • Brazil We have suspended shipments to Brazil at this time.
  • Russia We have suspended shipments to Russia at this time.

** PLEASE NOTE: We no longer offer Free International Shipping

Bulk Shipping Policy

Typically ships within 4 days. Please note there may be an extra carrier fee charge for bulk items. If applicable, this fee will be automatically applied at checkout.

Return Policy

U.S. & International Returns

100% Money-Back Guarantee within 90 days!

  • Opened or used products? No problem! Refund based on remaining product
  • After 90 days? We’ll credit your account.
  • Use our return portal or chat with us for help!

Wholesale/Professional Returns

  • Approval Required: 20% Restocking fee applies
  • Shipping for returns is on you.
  • Notify us within 10 days of delivery for defects.
  • List your name, email address and order number in the return.

Questions? Please contact us!

Wholesale: 1-888-912-6293
Email: wholesale@planttherapy.com
Hours: Monday-Thursday 6:00 AM - 5 PM. and Friday 6:00 AM to 4 PM.

Bulk Returns

  • No returns or exchanges for bulk orders
  • Quality concerns? Contact our wholesale team within 10 days.

Questions? Please contact us!

Wholesale: 1-888-912-6293
Email: wholesale@planttherapy.com
Hours: Monday-Thursday 6:00 AM - 5 PM. and Friday 6:00 AM to 4 PM.

Find more information about returns on our Returns Page.

Learn More