Refund Policy
Return Policy
Our goal is to help you and your family live happier, healthier lives– and that includes ensuring you're completely satisfied with your purchase. If for any reason, you are unhappy with your Plant Therapy product, we offer a 100% money-back guarantee within 90 days of purchase. Even if you've opened or used your product, send it back to us, and we 'll offer a partial to full refund based on the amount of product remaining. Has it been more than 90 days? Not to worry, we are still happy to credit your account with the amount of return.
Fill out the form below to start the return process. Please allow up to 48 business hours for the return to be processed.
Bulk Return Policy
Please note that Bulk orders are not eligible for additional promotions and can not be combined with other discounts. Please note that Bulk orders are not eligible for returns, replacements, exchanges or refunds. If for any reason you feel that there is a quality issue with your bulk oil then please notify the wholesale team within 10 days of delivery and send a small sample back for testing.
Non-defective or damaged approved bulk returns will have a 20% Return and Restocking fee applied.
Wholesale: 1-888-912-6293
Email: wholesale@planttherapy.com
Hours: Monday-Thursday 6:00 AM - 5 PM. and Friday 6:00 AM to 4 PM.
Wholesale Return Policy
Please note that your return will need to be approved by the wholesale team and that there will be a 20% Return and Restocking fee that will apply to your return. As this is for a wholesale account you are required to pay for shipping the product back to us. This policy is in your wholesale agreement section 8 under Rejections: Returns. We will need to be notified within 10 days of the delivery date regarding any defectives/broken products. When returning the product please list your name, email address, and order number in the return.
Wholesale: 1-888-912-6293
Email: wholesale@planttherapy.com
Hours: Monday-Thursday 6:00 AM - 5 PM. and Friday 6:00 AM to 4 PM.
Professional Return Policy
Please note that your return will need to be approved by the wholesale team and there will be a 10% Return and Restocking for the products that are returned back to us. As this is for a professional account you are required to pay for shipping the product back to us. We will need to be notified within 10 days of the delivery date regarding any defectives/broken products. When returning the product please list your name, email address, and order number in the return.
Wholesale: 1-888-912-6293
Email: wholesale@planttherapy.com
Hours: Monday-Thursday 6:00 AM - 5 PM. and Friday 6:00 AM to 4 PM.